The Boynton Beach Police Department is committed to professionalism, integrity, and accountability. If you have a concern regarding the conduct of a BBPD officer or professional staff member, you may submit a complaint through this portal. All complaints are taken seriously and are reviewed to ensure that department policies and professional standards are upheld.

Complaints may involve issues such as officer conduct, employee behavior, or service concerns. Once submitted, your complaint will be reviewed by the appropriate supervisory or internal review personnel. You may be contacted if additional information is needed during the review process.

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Bias-Based Profiling

The purpose of this information is to clearly state that racial and ethnic profiling within the Boynton Beach Police Department is an unacceptable practice. A fundamental right guaranteed by the Constitution of the United States to all who live in this nation is to the equal protection under the law. Along with this right to equal protection is the fundamental right to be free from unreasonable searches and seizures by government agents. Citizens are free to walk and drive our streets, highways, and other public places without police interference so long as they obey the law. They also are entitled to be free from crime, and from the depredations of criminals, and to drive and walk our public ways safe from the actions of reckless and careless drivers.

The Boynton Beach Police Department is charged with protecting these rights, for all, regardless of race, color, ethnicity, sex, sexual orientation, physical handicap, religion or other belief system.

Because of the nature of their business, law enforcement officers are required to be observant, to identify unusual occurrences and law violations, and to act upon them. It is this pro-active enforcement that keeps our citizens free from crime, our streets and highways safe to drive upon, and that detects and apprehends criminals.

It is the policy of the Boynton Beach Police Department to patrol in a pro-active manner, to aggressively investigate suspicious persons and circumstances, and to actively enforce the motor vehicle laws, while insisting that citizens will only be stopped or detained when there exists reasonable suspicion to believe they have committed, are committing, or are about to commit, a violation of the law.